Set up Click2Call webCall | Call Tracking Knowledge Base

Table of Contents

What is Click2Call?
Advantages of the Click2Call webCall:
Where do I set up Click2Call webcall?
How do I configure Click2Call webCall?
How do I change the Click2Call webCall button?

What is Click2Call? #

Click2Call is an alternative to a number pool. There are basically two different Click2Call versions: phoneCall and webCall. In this article we present the webCall. With the webCall you put a button on your website, which the website visitor can use to make a call directly via the available hardware in the visitor’s system.

button:

connection:

This is not a call request form. After pressing the button, an attempt is made to make a call.

Advantages of the Click2Call webCall: #

fast connection possibility for the visitor
no binding to phone numbers
can be used internationally
another opportunity for customer contact
has all the functions of a number pool

Where do I set up Click2Call webcall? #

You can set up Click2Call webCall very easily in 2 ways. The first option is to book a Click2Call pool directly in our control panel:

The second option is to set up a Click2Call webcall in an existing telephone pool. To do this, select the number pool you want and switch to the “Search&Replace” tab:

How do I configure Click2Call webCall? #

When configuring the Click2Call, it is best to proceed from top to bottom in the settings window. First select whether you want to set up a phoneCall or a webCall:

When establishing a connection with the website visitor’s device, a phone number of your choice can be transmitted. However, the corresponding phone number must be validated with us.