Which cookies does matelso set and how long are the cookies set for? How can the cookies be blocked? How does matelso deal with DNT (do not track) requests from customers? #

1. which cookies does matelso set and what is their lifetime? #

mat_tel
(!) ALWAYS set

Stores the customer’s user ID in a cookie. This determines which phone number(s) are displayed to the customer.
The cookie is set if the customer does not already have a mat_tel cookie in the domain.
The user ID is a ‘GUID’ version 4.

mat_ep
(!) Set when the channel selector is used.

Contains the client’s first entry point (entry point ‘location’ and ‘referrer’).
This cookie is set when the customer visits the website.

mat_seg
(!) Set when the pool selector is used.

Stores the last Pool Selector value (subdirectory/GET Parameters/…).

All values are unencrypted when stored in the cookie

2. What is the lifetime of the cookies set by matelso? #

mat_tel
It is set to 712 days (2 years).
mat_ep
Can be set to values between 0 and 365 days in the control panel. The default value is 30 days.
mat_seg
Can be set to values between 0 and 365 days in the control panel. The default value is 30 days.

3. How can the cookies be blocked? #

With the entry into force of the GDPR, there are new requirements with regard to the execution of cookies on websites. Many operators divide their cookies into categories, to which website visitors can agree or disagree if they wish. Tools for configuration include “Cookie Control 8”, “Cookiebot” or “”.

How does matelso handle DNT (do not track) requests from a customer?
matelso uses DNT configurations that users can activate in the browser. If a user sets the DNT header via their browser configuration, matelso does not collect any web data about the user.